COLUMBIAMEMORIAL.ORG Late Spring 2026 5 Meet our interpreter: Andrés Ávila Andrés Ávila is our full-time, in-person Spanish health care interpreter at CMH. Ávila has more than 28 years of experience in medical interpretation and translation, bringing expertise and a strong commitment to serving our Spanish-speaking patients. A native Spanish speaker, Ávila holds national and state certifications in health care interpretation and has worked extensively with OHSU and other major health systems across Oregon. Conozca a nuestro intérprete: Andrés Ávila Andrés Ávila es nuestro intérprete de salud en español, a tiempo completo y en persona, en CMH. Ávila cuenta con más de 28 años de experiencia en interpretación médica y traducción, y lo que aporta con su experiencia es un firme compromiso con el servicio a nuestros pacientes hispanohablantes. Ávila es nativo hispanohablante y cuenta con certificaciones nacionales y estatales en interpretación de servicios de salud y ha trabajado extensamente en OHSU y otros importantes sistemas de salud en Oregon. Patient and Family Advisory Council (PFAC) and PFAC Hispano Decisions about patient care and the patient experience should include a patient perspective. This is why the CMH Patient and Family Advisory Council (PFAC) is a very important group of people. The PFAC is a committee of community members who share their perspective with leaders, collaborate with hospital employees and work on improvement projects. This group has been speaking up for patients since 2012 in discussions about the hospital experience. In 2024, we formed a PFAC Hispano to get perspectives from the Hispanic/Latino members of our community. The PFAC Hispano speaks up for Spanish‑speaking patients to improve their care and experience. Volunteers With the founding of the CMH Auxiliary in January of 1951, our volunteers have a long history of giving to the hospital and its patients. They run the Gift Shop, answer phones, show patients and visitors around the hospital campus, bake cookies, bring pet therapy animals for visits, work in the donation closet, play piano and other instruments, spend time with hospice patients, and serve on patient committees. Previously known as “Pink Ladies” and identified by their pink coats, volunteers (both men and women) support the CMH mission to help people live their healthiest lives.
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