Columbia Memorial | Health Compass | Winter 2017

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A recent commentary by
Planetree President Susan
Frampton says it well:
“Indeed, despite all the
technical advances of the recent
past and the sophisticated care
delivery and payment models that
have been launched within our
industry, for patients and their
loved ones, the essence of what
makes a health care experience
a good one comes down to the
quality of human interactions.”
As a Planetree Hospital, we
know that our patients want our
caregivers to be competent and
confident. We also know the value
of kindness in each interaction.
Each caregiver strives for a
helpful, healing environment.
Our volunteers serve as both an
extension to the care we deliver
and a connection to the needs
of our community. They offer
services that connect directly with
our patients. For example, they
serve as front lobby concierge,
cancer center advocates, cookie
bakers, No One Dies Alone
advocates and complementary
therapies advocates, and they
help with music, art, hospice,
storytelling, garden tending,
the gift shop and pet therapy.
They also provide feedback to
improve and expand services by
serving on our Patient and Family
Advisory Council and our many
Planetree Action teams.
While we continue to grow
as an organization, offering an
expanded array of services, such
as our new cancer center, we hope
you will consider being part of
our community of volunteers
who provide much-needed
services, ideas
and feedback
on a regular
basis.
COLUMBIA MEMORIAL HOSPITAL
2111 Exchange St.
Astoria, OR 97103
Nonprofit Org.
U.S. Postage
PAID
Walla Walla, WA
Permit No. 44
Discover what Planetree means to you: px.
Planetree:
A philosophy
grounded in kindness
For more information, go to our
website or call 503-325-4321 for
Laura Lattig, Volunteer Coordinator,
at ext. 4402 , or Cindy Nemlowill,
RN, Patient-Centered Care
Supervisor, at ext. 5532.
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